Know who you are
   Learning style-yours
   Strengths
   Goals
   Feelings
   Social background-yours
   Resilience

Have empathy
   Take perspective
   Show care

Be assertive
      Face
      Voice
      Message
      Body
   Establish authority
   Set expectations
   Set rules
   Have consequences
   Confront behavior

Manage feelings
   Self-talk
   Physical sensations
   Anger
   Fear
   Hopelessness

Control impulses
   Stop reactions
   Predict consequences

Make decisions
   Problem solve
   Name the problem
   Identify options
   Weigh alternatives
   Test solutions

Connect in community
   Model social values
      Honesty
      Courtesy
      Fairness
      Respect
      Humor
      Kindness
      Trust
   Get support